:root{--ciis-navy:#174774;--ciis-purple:#2e817b;--ciis-pink:#d2a72b;--ciis-cyan:#28a9c2;--ciis-ink:#1f2937;--ciis-soft:#f5f9fa;--ciis-line:#dfe9ea;--ciis-white:#fff}
.ciis-help,.ciis-help *{box-sizing:border-box}.ciis-help{font-family:"Plus Jakarta Sans",system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;position:fixed;right:22px;bottom:22px;z-index:999999;color:var(--ciis-ink)}
.ciis-help__panel[hidden]{display:none!important}.ciis-help__launcher{width:62px;height:62px;border:0;border-radius:50%;display:grid;place-items:center;cursor:pointer;color:#fff;background:linear-gradient(135deg,var(--ciis-navy),var(--ciis-purple) 68%,var(--ciis-cyan));box-shadow:0 14px 34px rgba(23,71,116,.3);transition:transform .2s ease,box-shadow .2s ease}.ciis-help__launcher:hover{transform:translateY(-2px) scale(1.03);box-shadow:0 18px 38px rgba(23,71,116,.38)}.ciis-help__launcher:focus-visible,.ciis-help button:focus-visible,.ciis-help a:focus-visible{outline:3px solid rgba(210,167,43,.42);outline-offset:3px}.ciis-help__launcher svg{width:31px;fill:currentColor}
.ciis-help__hint{position:absolute;right:72px;bottom:12px;white-space:nowrap;border:1px solid rgba(23,71,116,.12);background:#fff;color:var(--ciis-navy);font:700 13px/1 "Plus Jakarta Sans",sans-serif;padding:12px 14px;border-radius:999px;box-shadow:0 8px 24px rgba(31,41,55,.15);cursor:pointer;animation:ciisHint 5s ease-in-out infinite}.ciis-help[data-open="true"] .ciis-help__hint,.ciis-help[data-open="true"] .ciis-help__launcher{display:none}
.ciis-help__panel{position:absolute;right:0;bottom:0;width:min(390px,calc(100vw - 28px));height:min(650px,calc(100vh - 40px));background:#fff;border:1px solid rgba(23,71,116,.12);border-radius:24px;overflow:hidden;box-shadow:0 24px 70px rgba(17,24,39,.25);transform-origin:bottom right;animation:ciisOpen .22s ease-out;display:flex;flex-direction:column}
.ciis-help__header{flex:0 0 auto;padding:16px 14px;color:#fff;background:linear-gradient(125deg,var(--ciis-navy),#176c7a 58%,var(--ciis-purple));display:flex;align-items:center;justify-content:space-between;gap:10px;border-bottom:3px solid var(--ciis-pink)}.ciis-help__brand{display:flex;align-items:center;gap:10px;min-width:0}.ciis-help__mark{width:46px;height:46px;border-radius:15px;background:rgba(255,255,255,.17);border:1px solid rgba(255,255,255,.25);display:grid;place-items:center;font-weight:800;font-size:12px;letter-spacing:.6px}.ciis-help__brand div{display:flex;flex-direction:column;min-width:0}.ciis-help__brand strong{font-size:14px;line-height:1.3}.ciis-help__brand span{font-size:10.5px;opacity:.9;margin-top:3px}.ciis-help__brand i{display:inline-block;width:7px;height:7px;border-radius:50%;background:#62e6a7;margin-right:3px}.ciis-help__controls{display:flex;align-items:center;gap:5px}.ciis-help__controls button{width:34px;height:34px;padding:0;border:1px solid rgba(255,255,255,.18);border-radius:11px;background:rgba(255,255,255,.12);color:#fff;font-size:16px;cursor:pointer;display:grid;place-items:center;line-height:1}.ciis-help__controls button svg{display:block;width:18px;height:18px;fill:currentColor}.ciis-help__controls button:last-child{font-size:27px;line-height:1;padding-bottom:2px}
.ciis-help__messages{flex:1 1 auto;overflow-y:auto;padding:18px 15px 22px;background:linear-gradient(#f8f9fc,#fff);scroll-behavior:smooth}.ciis-msg{display:flex;gap:8px;margin:0 0 12px;animation:ciisMessage .2s ease-out}.ciis-msg--user{justify-content:flex-end}.ciis-msg__avatar{flex:0 0 28px;height:28px;border-radius:10px;display:grid;place-items:center;color:#fff;background:linear-gradient(135deg,var(--ciis-navy),var(--ciis-purple));font-weight:800;font-size:9px}.ciis-msg__bubble{max-width:86%;padding:11px 13px;border-radius:6px 17px 17px 17px;background:#fff;border:1px solid var(--ciis-line);box-shadow:0 5px 15px rgba(17,24,39,.06);font-size:13px;line-height:1.55}.ciis-msg--user .ciis-msg__bubble{border:0;border-radius:17px 17px 6px 17px;color:#fff;background:linear-gradient(135deg,var(--ciis-navy),var(--ciis-purple))}.ciis-msg__bubble p{margin:0 0 8px}.ciis-msg__bubble p:last-child{margin-bottom:0}.ciis-msg__bubble strong{font-weight:800}.ciis-msg__bubble ol,.ciis-msg__bubble ul{margin:7px 0 0;padding-left:19px}.ciis-msg__bubble li{margin:4px 0}.ciis-note{margin-top:9px;padding:9px 10px;border-left:3px solid var(--ciis-pink);border-radius:8px;background:#fff4f8;font-size:11.5px}.ciis-code{display:block;margin:8px 0 2px;padding:11px;border:1px dashed var(--ciis-purple);border-radius:11px;background:#f7f4ff;color:#543b96;text-align:center;font-size:18px;font-weight:800;letter-spacing:.7px}.ciis-status{display:inline-flex;padding:5px 9px;border-radius:999px;font-weight:800;font-size:11px}.ciis-status--ok{color:#08633e;background:#daf8e9}.ciis-status--pending{color:#8a5700;background:#fff0c2}.ciis-status--no{color:#9b2948;background:#ffe1e9}
.ciis-options{display:grid;gap:8px;margin:10px 0 14px 36px}.ciis-option,.ciis-action{width:100%;border:1px solid #dce2eb;background:#fff;color:var(--ciis-navy);border-radius:13px;padding:11px 12px;text-align:left;font:700 12.5px/1.3 "Plus Jakarta Sans",sans-serif;cursor:pointer;transition:border-color .15s,transform .15s,background .15s}.ciis-option:hover,.ciis-action:hover{border-color:var(--ciis-purple);background:#f8f6ff;transform:translateY(-1px)}.ciis-actions{display:flex;flex-wrap:wrap;gap:7px;margin-top:10px}.ciis-action{width:auto;text-decoration:none!important;display:inline-flex;align-items:center;padding:9px 11px}.ciis-action--primary{border-color:transparent!important;color:#fff!important;background:linear-gradient(135deg,var(--ciis-navy),var(--ciis-purple))!important}.ciis-back{margin-left:36px;border:0;background:transparent;color:#667085;font:700 11.5px/1.3 "Plus Jakarta Sans",sans-serif;cursor:pointer;padding:3px 0 10px}.ciis-help__footer{flex:0 0 auto;padding:9px;text-align:center;border-top:1px solid #edf0f5;background:#fff;color:#8a93a2;font-size:9.5px;font-weight:600}
@keyframes ciisOpen{from{opacity:0;transform:translateY(12px) scale(.97)}to{opacity:1;transform:none}}@keyframes ciisMessage{from{opacity:0;transform:translateY(5px)}to{opacity:1;transform:none}}@keyframes ciisHint{0%,78%,100%{transform:translateY(0)}84%{transform:translateY(-4px)}90%{transform:translateY(0)}96%{transform:translateY(-2px)}}
@media(max-width:600px){.ciis-help{right:14px;bottom:14px}.ciis-help__panel{position:fixed;inset:10px;width:auto;height:auto;max-height:none;border-radius:20px}.ciis-help__launcher{width:58px;height:58px}.ciis-help__hint{right:68px}.ciis-help__messages{padding-bottom:18px}}
@media(prefers-reduced-motion:reduce){.ciis-help *{animation:none!important;scroll-behavior:auto!important;transition:none!important}}